Disaster Management Sector

Welcome to the Nairobi Disaster Management Sector, the heartbeat of resilience for Nairobi County. In our lively and bustling city, our sector is organized into three key pillars, each focused on strengthening our community’s safety and preparedness

1. Fire and Rescue Services: At the forefront of emergency response, we go beyond battling blazes to also incorporate Disaster Ambulance Services. As the first to respond when crisis strikes, we deliver essential firefighting and urgent medical care, standing as the immediate guardians in times of need
2. Disaster Risk Reduction: We are dedicated to minimizing future risks through insightful planning and proactive community engagement, essential for making Nairobi a safer place for all.
3. Nairobi Fire and Disaster Academy: The educational cornerstone where tomorrow’s disaster management professionals are trained. Here, knowledge meets valor, preparing individuals to serve our community with excellence.

Together, these three pillars support a resilient Nairobi, ensuring our city is prepared for emergencies and thriving in safety and unity.

Fire and Rescue Services: Committed to safeguarding life, property, and the environment from the ravages of fire and emergencies, our dedicated team, equipped with state-of-the-art technology, stands ready to confront challenges head-on. We ensure the safety and well-being of our community 24/7, handling a range of scenarios from urban fires to industrial accidents with precision and dedication.

Our Capabilities Include:

• Rapid Response: With our six strategically located fire stations, we guarantee swift response to any emergency within the community. Our average response time is 8 minutes within a 15-kilometer radius and 15 minutes within a 25-kilometer radius, ensuring help arrives when it is most needed. We are committed to continuously improving our response times and expanding our reach to safeguard every corner of our community.
• Advanced Equipment: Our fleet includes high-capacity fire engines, aerial ladder trucks, and special operations units equipped with the latest firefighting and rescue technology. This enables us to tackle fires, perform high-angle rescues, and manage hazardous materials incidents effectively.
• Professional Training: Our firefighters undergo rigorous training in fire suppression, emergency medical services, hazardous materials management, and search and rescue operations. This comprehensive training regimen ensures we are prepared for any situation.

• Community Fire Safety Programs: We believe in the power of prevention. Our community outreach programs focus on fire safety education, offering workshops, school visits, and free home safety inspections to reduce the risk of fires.

Our Fire and Rescue Services are strategically located across Nairobi to ensure rapid response times and effective coverage throughout the city. Here’s where you can find our six fire stations, each positioned to serve you better:

• Tom Mboya Fire Station is located at Khoja, along Tom Mboya Street.
• The Industrial Area Fire Station is located along Enterprise Road,
• Ruaraka Fire Station is located near the East African Breweries.
• Kangundo Road Fire Station is situated opposite the new Wakulima Market.
• Waithaka Fire Station is located off Kikuyu Road at the Waithaka Shopping Center.
• Gigiri Fire Station is located next to the US Embassy and near the United Nations Complex.

Emergency Contacts

You can contact us through our hotline, which is available 24/7. The specific numbers are; 020-2222-181 or 020-2344-599. We also have a toll-free number which is 1508.

Disaster Ambulance Services: In the critical moments following an emergency, prompt medical attention can save lives. Our Disaster Ambulance Services section is dedicated to providing immediate medical care and transportation for victims of disasters and emergencies. With a fleet of well-equipped ambulances and a team of skilled paramedics, we ensure the highest level of care during transport.
Services We Provide:

• Emergency Medical Response: Our paramedics are trained to provide advanced life support, trauma care, and stabilization to patients at the scene of an emergency, ensuring they receive the best possible chance at recovery.
• Disaster Response: In the event of large-scale emergencies or disasters, our ambulances are equipped to provide mass casualty management, offering critical medical interventions on-site.
• Inter-facility Transfers: We facilitate the safe and efficient transfer of critically ill or injured patients between healthcare facilities, ensuring continuity of care with our advanced life support capabilities.
• Training and Development: Our paramedics receive continuous training in emergency medical care, disaster medicine, and patient management, ensuring we are equipped with the latest techniques and knowledge to handle complex medical emergencies.
• Community Outreach: We conduct first aid training sessions and public awareness campaigns on emergency preparedness, teaching individuals how to respond effectively in the initial moments of a medical emergency.

Disaster Risk Reduction (DRR) in Nairobi County: The core of Nairobi County is defined by its strong resilience, driven by a strong commitment to Disaster Risk Reduction (DRR). It’s more than just a plan; it’s about building a city that can withstand natural and human challenges. We aim to protect the vibrant heart of our city.
Embracing the Elements:

In Nairobi, we’re closely connected to the natural world and its changes. Our disaster risk experts are like detectives, carefully studying the city to understand the risks we face, such as flooding after heavy rains or the threat of quick-spreading fires in crowded areas. They help keep us aware and prepared for these challenges, emphasizing the importance of safety.

Strengthening Governance for DRR in Nairobi: We lead the charge in nurturing robust partnerships spanning local governments, businesses, and the vibrant communities that characterize our city. Together, we craft and refine comprehensive Disaster Risk Reduction (DRR) policies, seamlessly integrating them into the broader framework of urban development and planning. Our objective? To strengthen Nairobi’s resilience against diverse challenges, ranging from floods and fires in informal settlements to the unpredictability of industrial mishaps. Through collaboration and integration, we’re forging a safer, more resilient Nairobi for all.