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Governor Sakaja announces a strictly NO CASH policy in Revenue collection – No County staff allowed to conduct enforcement until February 2024.

Nairobi, 4th January, 2024
Nairobi Governor Sakaja Johnson has announced a strictly No CASH policy in Revenue collection.

Speaking at City Hall, Annex, where he recently launched the Customer Service Centre and where the Governor has been based since the new year, assisting the Revenue Collection and Customer care teams respectively with customer and payments management.

“I would like to inform Nairobians that going forward, we shall not accept any CASH payment. In fact, if any of my Revenue team members ask for payment in cash, please report them to 020 2224281, and we will take immediate action. Legitimate County staff members will not do so. Also. We will commence enforcement in February. No member of staff is allowed to enforcement this month. We are using this month to allow for transition to the Unified Business Permit(UBP) regime.

 Click on the picture to view related message from the Governor

Said Governor Sakaja, “The Nairobi City County Government operates a NO CASH policy in revenue collection. Customers are advised to make their payments through the Nairobi City County Government Revenue collection accounts once they obtain their invoices. Customers may pay using

*Cooperative Bank under account name Nairobi City County Revenue Collection. Account number 01141709410000.

*Equity Bank under account name Nairobi City County Revenue Collection. Account number 1770279910476

*USSD Number *647#

Revenue payers are also advised to visit the NairobiPay eservice Portal (, City Hall Annex customer service Centre offices, or any Sub-County Finance offices for further clarification.”



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