Nairobi, February 25th, 2026
Nairobi City County has hit a critical milestone in its journey toward a modernized healthcare system, with officials today announcing that the city is on track to achieve a fully paperless health system by June 2026.
The announcement was made during the 7th Health Service Delivery Awards, a high-profile ceremony held under the theme “Building a Culture of Quality.” The event, presided over by Deputy Governor H.E. Njoroge Muchiri, recognized the “outstanding dedication” of over 3,000 frontline healthcare workers.
The Deputy Governor highlighted significant infrastructure wins under Governor Sakaja’s leadership including “The revitalization of the ICU at Mama Lucy Hospital, the restoration of specialized eye clinics, ongoing expansion of HDU (High Dependency Unit) capacities at both Mama Lucy and Mbagathi hospitals.” Said Deputy Governor Muchiri.
He further added, “The true award is the care and dignity restored to every patient you serve,” Deputy Governor Muchiri told the frontline staff. “Access to quality healthcare is a fundamental right, not a privilege.”
The County Executive for Health, Nutrition and Wellness, Suzanne Silantoi said Nairobi City County is currently undergoing a radical shift in its medical approach, moving from “sick-care” to a proactive, “Primary Healthcare” model. Ms. Silantoi, declared that the city’s commitment to Universal Health Coverage is now anchored on three pillars: digital innovation, workforce motivation, and preventative wellness. The County Executive emphasized that the foundation of a healthy Nairobi lies in the wards and sub-counties. “Over the past year, we have witnessed a remarkable transformation in our health systems. Our access to primary healthcare has drastically improved through Strategic Health Authority (SHA) funding,” said Ms. Silantoi. “Nairobi City County is committed to providing accessible, equitable, and sustainable quality healthcare services to the people of Nairobi and beyond.”
Ms. Silantoi reaffirmed the County’s bold timeline to achieve a fully paperless healthcare environment by June 2026, noting that innovation is no longer optional. “We have embraced digital health solutions as the engine of our service delivery. This transition is about transparency, accuracy, and ensuring that no resident is left behind due to administrative inefficiencies.”
County Secretary Mr. Godfrey Akumali reminded the workforce that while infrastructure and digital tools are essential, “compassion and resilience” remain the backbone of the service. He noted that despite persistent sectoral challenges, patient appreciation remains the ultimate metric of success.
Dr. Irene Njeri Muchoki, Chief Officer for Medical Services, confirmed that the digital transformation is already yielding results by reducing administrative burdens and enhancing data accuracy across the county’s five Level-5 hospitals.
In a notable expansion of the awards, the Dishi na County school feeding program was incorporated into this year’s honors. Chief Officer for Nutrition and Wellness, Ms. Amina Mohammed, revealed that the program has successfully served over 67 million meals, directly impacting the health and educational outcomes of Nairobi’s learners. Key recognitions in this category included:-
- Lean Production Award
- Food Safety Champion
- Overall Best Kitchen in Nairobi
Also present during the awards ceremony was Sande Oyolo, Chief Officer – Health Facilities.
Ends/..