January 2024 | Page 3 of 3 | Nairobi City County

Nairobi County Officials Collaborate with Outdoors Africa to Revolutionize Customer Service: A Strategic Meeting Marks the Commencement of a Transformative Journey

NAIROBI: 11th January 2024 A significant meeting transpired between Dr. Anastasia Nyalita, the Chief Executive Committee Member (CECM) for Inclusivity, Public Participation, and Customer Service, Chief Officer Lydia Mathia, overseeing...

Green Nairobi and Inclusivity Departments Unite with KARA to Revolutionize Customer Complaint Resolution: A Multi-Sectoral Vision for Timely and Effective Solutions

NAIROBI: 10th January 2024 In a collaborative effort to enhance customer satisfaction and streamline complaint resolutions, Mr. Ibrahim Nyangoya, the County Executive Member of Green Nairobi, joined forces with Dr....

County Executive and Chief Officer Commence Rigorous Vetting for Governor Sakaja’s Scholarships in Nairobi, Prioritizing Transparency and Fairness

NAIROBI: 9th January 2024 County Executive for Talents, Skills Development and Care Ms. Rosemary Kariuki accompanied by the Chief Officer for Early Childhood Development Education and Vocational Training Mr. Ahmed...

Transition to Unified Business Permit: Nairobi County Implements No Cash Policy, Encourages Digital Payments

Nairobi, 9th January, 2023 Nairobi County customers continue accessing services at the recently unveiled Customer Service center at City Hall Annex. Said Governor Sakaja recently “I would like to inform...

Nairobi City County Governments Disaster Management and Coordination team currently carrying out joint county wide assessment exercise after yesterday’s heavy downpour……

Governor Sakaja announces a strictly NO CASH policy in Revenue collection – No County staff allowed to conduct enforcement until February 2024.

Nairobi, 4th January, 2024 Nairobi Governor Sakaja Johnson has announced a strictly No CASH policy in Revenue collection. Speaking at City Hall, Annex, where he recently launched the Customer Service...

Nairobi City County Implements Digital Payment Initiative: Chief Officer Wilson Gakuya Leads Efforts to Streamline Revenue Collection

Nairobi, 3rd January 2024 Nairobi City County Chief Officer, Revenue Administration Wilson Gakuya (Centre), leads County Revenue officers to ensure customers are effectively served and able to pay for various...

Nairobi City County Government Unified Business Permit (UBP) Permit Process

New Year Gift as Nairobi City County Government Confirms Unified Business Permit Activation

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