New year Greetings: CLICK HERE

Services

 

Vision 

The City of Choice to invest, work and live in.

Mission

To provide affordable, accessible  and sustainable quality services, enhancing community participation and creating a secure climate for political,social and economic development through the commitment of a motivated and dedicated team.

Core values

Accountability,  transparency, excellence,  accessibility, integrity, responsiveness, equity and team work.

Sectoral Contacts

Dear All,

We value you and would like to deliver efficient and quality services to all of you.

We would like to encourage you to get in touch with the following team members who are in charge of various dockets/Sectors in my government. If you do not get a speedy response, please feel free to get in touch with me via ekidero@nairobi.go.ke or info@nairobi.go.ke

  1. Roads and Transport- This sector deals with roads repair, rehabilitation and construction, street lighting – County Executive Committee Member – Mohamed Abdulahi – 0728 490 590, Chief Officer- Engineer Michael Ngari – 0700468381
  2.  Water, Energy, Forestry, Environment and Natural Resources  – This sector is responsible for the collection of garbage and supply of water to city residents.  County Executive Committee Member – Eng. Peter Kimori Maranga,  Chief Officer Engineer Christine Ogut 0720941496
  3.  Lands and Physical planning – This sector deals with Regularization of property, Approval of buildings,  Urban Renewal and Regeneration of Old Housing, County Executive Committee Member- Christopher Khaemba  0701016540  Chief Officer Housing – Rose Muema – 0722 774345 – Chief Officer Lands – Stephen Mwangi – 0722 719 153, Chief Officer
  4. Urban Renewal and Housing,  County Executive committee  Member, Tom Odongo 0722213653 Chief  officer Dr. Leah Oyake, 0714040603
  5. Education, Youth and Social Services – This is the sector that deals with Education(ECD and Vocational training, Issues of street families) - Ag.  County Executive Committee Member,  Anne Lokidor,  Chief Officer Andrew Mwanthi – 0735 294 769
  6. Public Service Management (PSM) – This sector deals with NCCG employee relations both internally and externally. County Executive Committee Member, Mercy Kamau – 0722 810 176– Chief Officer – Simon Lebo 0722788726
  7. Trade and Industrialization – This sector deals with all the City Markets in Nairobi, Single Business Permits, Liquor Licensing  County Executive Committee Member, Ann Othoro, Chief Officer's office Mr. Solomon Macharia-0721902171
  8. Health Services – This sector handles all the County health installations.  County Executive Committee Member – Dr.  Bernard Muia – 0202 176 753 - Chief Officer – Dr Samuel Ochola – 0202 176 753
  9. Information Communication Technology and e- Government – This sector is in-charge of ICT in the county amongst other things all online payment especially eJijipay. County Executive – Anne Lokidor – 0202223832 Chief officer, George Ombua 0202223832
  10. Agriculture, Fisheries and Livestock Development – This sector is in charge of Agriculture (crops), Livestock development, Veterinary services and Fisheries. This includes, fish farming, animal vaccinations, poultry and animal slaughter  houses. County Executive Committee Member – Dr.  Bernard Mugenyo – 0711 352 620, Chief Officer, Jasper Baranya
  11. Security, Compliance and Disaster Management – This is the team tasked with provision of security and enforcement in the City which includes removal of illegal structures, traffic management and Fire Management  which is under the Governor's office. It is spearheaded by Chief Officer Francis Munyambu- 0725 365 464 and Wambugu – 0722 309065.

 

Nairobi County Services at a glance.

Lands, Physical Planning and Housing

  1. Rating and Valuation

  2. Property Management

  3. Forward Planning

  4. Development Control

  5. Urban  Planning , Design  and  Development  Section 

Outdoor Advertisement and Signages Charge Sheet

Anyone wishing to apply for approval of any format of advertising and outdoor activity:

  • Must acquire an application form from the City Planning Department.
  • Duly fill the form and attach the necessary documents.

For billboards and wall-wraps, there are some factors to consider.

For large formats or class A developments:

  • You must consult a registered Physical Planner
  • Fill a Physical Planning Act (PPA1 Form)
  • Have a planning brief.
  • Seek the consent of the landlord on whose premise you want to put up a billboard.
  • The landlord on whose land you want to put up the billboard must be up-to-date with land rate payments.
  • Have a survey of the area.
  • Have architectural drawings.

Placement of billboards operate on the policy that there should be a minimum distance of 150 meters between one billboard and the other.

Signboards hanging on pavements must be at least 6 Ft above the ground.

No Billboard will be allowed within any Road Reserve.

Defaulters / advertisers who fail to comply with the County Laws face enforcement action ranging from  court action to removal of the nuisance at the owner`s cost.

Business Encroachment onto Street Pavement/ Shop Corridors Etc.

  • Application Fee 2,800
  • Every sq. meter or part thereof per year 1,400

Advertisement on Canvas-Canopy

  • Application Fee 1400
  • Annual fee per sq. meter (branded)  1,400

Suburb Signs

  • Motion Screen Advert (On a Truck) per year per vehicle 60,000
  • Application Fee 2800
  • Annual Fee 36400

Festive Decorations on Walls, Windows, Canopies etc. per fortnight.

  • Sales Stickers per Fortnight 10,920
  • Festive Decorations i.e X-Mas/ Diwali per fortnight 10,920

Signboard

Fixed on Wall/ Canopy Face or Hanging under Canopy

  • Application Fee 1,400
  • 1 sq. meter or less per year 2,730
  • Additional sq. meter or part thereof (B and C)  1,456

Directional Sign (Inside Plot) / Freestanding

  • Application Fee 1400
  • Maximum Size 600mm by 1200mm excluding residential signs-Annual License Fee 9100

Multi- Directional Sign (per slot) Size 150mm by 150mm

  • Application Fee 1400
  • Annual License Fee 9100

Signs Above / Sitting On Canopy (Illuminated / Non- Illuminated)

  • Application Fee 2800
  • Illuminated 1 sq. meter or less per year 2800
  • Non-Illuminated 1sq. meter or less per year 1400
  • Additional sq. meter or part thereof  ( B and C) per year 1820

Sky Signs above 20ft from the ground

  • Application Fee 11,200
  • First 3 sq. meters or part thereof  18,200
  • Additional sq. meter or part thereof  2800

Banners

  • Banner on Private property for each per fortnight 14,560

Posters

  • First 1000 posters ( Applicable only in designated areas) 36,400
  • Posters above  1000( Each  Poster) 35
  • Fees for Removal of Posters by NCC 9,800

Handbills/ Fliers

  • First 500 handbills per fortnight 4,200
  • Handbills above 500 (per extra handbill)  15
  • Advertisements by Loud  Speakers (P.A) per day 9100

Branded Umbrellas/ Parasols

  • Monthly charge for each 1820

Street Displays

  • Mobile stage (Truck etc.) per event 13,650
  • Sandwich men advertisement per day  2,100
  • Fixed stage (platform/ table) per fortnight 13,650
  • Tent (per fortnight) 10,920

Temporary street pavement display

  • Sign board/ roll-up banner per fortnight  13,650
  • Funfair/ Fete/ acrobats per fortnight per site  13,650

 Wall Paintings Adverts on Temporary Premises e.g. Kiosks, Litter Bins

  • Application Fee 2,100
  • Annual Fee per Advertisement  2,800

Street Light Pole Advertisement

  • Application Fee 2,800
  • Application Fee per Pole Advertisement 36,400

Internal Adverts in PSV (LCD, Electronic Devices Etc.)

  • Application Fee  2,800
  • Less than 40 passengers per year 3,640
  • Over 40 passengers per year 7,280

Call-In /Adverts Board At Bus Stops/ Taxi Roof- Racks Per Board/ Block Per Year

  • Application Fee  2,800
  • License Fee 18,200

 Branded Sun-Visors in PSV per Vehicle Per Year

  • Application Fee 2,800
  • License Fee 3,640

 Tri-face Sky Signs

  • Application Fee 2,800
  • First sq. meter or part thereof for each face per year  18,200
  • Additional area per sq. meter or part thereof per year 1,820

 Business Encroachment onto Street Pavement/ Shop Corridors Etc.

  • Application Fee 2,800
  • Every sq. meter or part thereof per year 1,400

Multiple Motion Neon Signs

  • Application Fee 11,200
  • First sq. meter per year 27,300
  • Additional sq. meter or part thereof  1,820
  • Film video shooting  3,640

LED Screen Advertisement

  • Application Fee 3,500
  • First Sq. m. per month 18,200
  • Additional Area per sq. meter per shot or part thereof per month 7,000

Penalties

  • Charge for collection of illegal signboards and other display per item 3,500
  • Penalty for non-payment of advertisement fees         Addition of 50% of unpaid fee

Illegal Signs

  • Removal charges (once)  6,000
  • Storage per day 1,000

 

 

 

 

 

 

 

  1. Land Survey
  2. Enforcement
  3. Rental Housing Development & Management
  4. Low cost Housing
  5. Slum upgrading

Physical Location: City Hall, 2nd Floor
Telephone:0202177264
Email address: rickodongo@nairobi.go.ke

Information, Communication and E-Government Sector

The Information, Communication and E-Government Sector functions include the following:

  1. Automation of all County services in order to provide enhanced operational efficiency and effectiveness in service delivery;
  2. Design and development of an interactive website through which information for public consumption can be uploaded thus provide a communication channel for exchange of views and opinions.
  3. Implementation of recommendations contained in the ICT Transformation Roadmap that is anchored to County Integrated Development Plan;
  4. Ensuring that the departments under the sector are aligned roles and responsibilities with the priorities and objectives set out in the Nairobi City County’s policies and plans;
  5. Dissemination of public information and Public participation;
  6. Development of county communications capacity and infrastructure;
  7. County branding

Click to download projects for financial year 2013/2014 and 2014/2015

GOVERNOR'S OFFICE

County Executive Committee Member
Information, Communication and E-Government
City Hall
P.O.BOX: 30075-00100 NAIROBI
Email address: alokidor@nairobi.go.ke

Public Service Management

  1. Human Resource Management
  2. Appointment and Retirement
  3. Training
  4. Discipline
  5. Salaries and records

Click to download projects for financial year  2014/2015 for the public service management sector

Physical Location: City Hall, 2nd Floor, City Hall Annex, 2nd Floor
Telephone:0722788726
Email address:simonmorintat@nairobi.go.ke

Education, Youth Affairs, Children Culture and Social Services

  1. Nursery, Pre-primary Education (List of Schools)
  2. Social, Family Welfare
  3. Youth Affairs & Vocational Training
  4. Community Development
  5. Sports, Welfare & Recreation
  6. Library Services
  7. Culture and Heritage Affairs
  8. Gender Affairs

Click to download  projects for financial year  2013/2014 and 2014/2015 for the education and youth affairs sector


List of Private Secondary Schools

List of Public Primary Schools

Physical Location: City Hall Annex, 10th Floor
Telephone:020-2221166
Email address: alokidor@nairobi.go.ke

Finance and Economic Planning

  1. Procurement of goods & services
  2. Stores
  3. Revenue mobilization
  4. Rates
  5. Debt Collection
  6. Accounting Services
  7. Technical Services

Physical Location: City Hall, 4th Floor, City Hall Annex Mezzanine Floor
Telephone: 020-2177265
Email address: gmwakanongo@nairobi.go.ke

Roads, Public Works and Infrastructure

    1. Transportation:


Item Description

Unit of Measure

 

Charges

 

 

 

 

 

TRANSPORTATION UNIT

License for each organized bus per organization.

Per annum

 

120,000

License for pickups or vans for hire

Per annum

 

12,000

3 tons and more

Per annum

 

12,000

License for lorries for hire

Per annum

 

24,000

License for bus booking office

Per annum

 

24,000

Road side activities per day

Per day

 

12,000

License for breakdown Vehicle

Per annum

 

30,000

 

 

Loading/Reserved parking bay

Trailers

Per annum

 

450,000

Standard size (2.5×5.0) loading zone in dedicated parking areas (C.B.D)

Per annum

 

200,000

Reserved parking bay for all PSV subject to City Eng. Approval (Vehicles must have/pay for seasonal parking tickets)

Per annum

 

220,000

Parking Reservation per day (2.5×5.0)

Per day

 

1,000

Registration

Taxis

Once

 

1,000

Trailers

Once

 

1,500

Matatu

Once

 

1,000

Seasonal tickets

Motor Bikes/Scooters

Monthly

 

2,000

TukTuk

Monthly

 

2,000

Private vehicle – 1month

Monthly

 

2,000

Private vehicle – 3 months

Quarterly

 

5,000

Private vehicle – 6 months

Half year

 

13,000

Private vehicle -12 months

Full year

 

45,000

 

Item description

Unit of Measure

 

CHARGES

Taxis

Per month

 

6,000

Matatu (1 – 13 seater)

Per month

 

5,000

Matatu  (1 – 13 seater)

3 months

 

14,000

Matatu (1 – 13 seater)

Half year

 

26,000

Matatu (1 – 13 seater)

Full year

 

52,000

Registered matatus paying through SACCOS will get a discount of 27%

Minibuses (14 – 42 seater)

Per month

 

8,000

Minibuses (14 – 42 seater)

3 months

 

22,000

Minibuses (14 – 42 seater)

Half year

 

40,000

Minibuses (14 – 42 seater)

Full year

 

72,000

Registered minibuses paying through SACCOS will get a discount of 34%

Buses (43 – 62 seaters)

Per month

 

10,000

Buses (43 – 62 seaters)

3 months

 

26,000

Buses (43 – 62 seaters)

Half year

 

38,000

Buses (43 – 62 seaters)

Full year

 

86,000

Registered Buses paying through SACCOS will get a discount of 28%

Breakdown Vehicles

Per month

 

6,000

Breakdown Vehicles

3 months

 

17,000

Breakdown Vehicles

Half year

 

32,000

Breakdown Vehicles

Full year

 

62,000

Pick-ups

Per month

 

6,000

Lorries

Per month

 

20,000

Trailer

Per month

 

40,000

Clamping charges

Per instance

 

2,000

Damage of clamps

Each

 

30,000

Off-street parking

C.B.D.

Non-automated parking

Per day

 

400

Automated parking

Entry

Per entry

 

Nil

Every addition 30 min

Time

 

Nil

Per hour

Time

 

50

Loss of tickets

Per Ticket

 

1,000

Other Areas outside C.B.D.

Salon cars

Per day

 

200

Lorries

Per day

 

1,000

Trailers

Per day

 

3,000

NCC Markets – parking

Per day

 

200

Parking charges to be extended to new areas like Kangemi, Dagoretti, Karen, Uthiru, Kasarani, Githurai 44 and emerging shopping centers in Embakasi by gazetting them as designated parking areas.

Bus shelters

Removal charges

Once

 

8,000

Storage per day

Per day

 

1,500

Application

Once

 

6,000

Matatu parking point on designated terminus

Once

 

15,000

Country bus

Entrance fee per bus and matatu

Per entry

 

150

Every quarter hour (15 min) thereafter

Time

 

30

Chain barriers

Application

Per instance

 

4,000

Removal charges

Once

 

4,500

Storage charges

Per day

 

1,500

Business encroachment within street pavement or shop corridors

Application fee

Per instance

 

7,000

Every sq. m or part thereof

Per annum

 

22,000

Single light pole

Damage of pole

Per instance

 

120,000

Penalty non-payment of advertisement fees

Once

 

8,000

Storage

Per day

 

1,000

         

 

  1. Engineering Survey

  2. Roads construction and maintenance

  3. Highways

  4. Electrical

  5. Structural Engineering

  6. Architectural services

Physical Location: City Hall, 1st Floor, City Hall Annex 2nd Floor
Telephone: 0720941496
Email address: cogut@nairobi.go.ke

Trade, Industrialization, Cooperative Development, Tourism and Wildlife

  1. Markets (List of Markets including open air markets)
  2. Trading services & Licensing
  3. Betting Control & Licensing
  4. Cooperative Development
  5. Tourism

Click to download projects for financial year  2013/2014 and 2014/2015 for the sector

Click link to download the betting application form

List of Nairobi County markets

Physical Location: City Hall, 2nd Floor, City Hall Annex, Mezzanine Floor
Telephone: 020-2176467
Email address:  aothoro@nairobi.go.ke

Agriculture, Livestock Development and Fisheries

  1. Urban Agriculture
  2. Food Security
  3. Marketing
  4. Animal Husbandry
  5. Fish Farming

Click to download projects for financial year  2013/2014 and 2014/2015 for the sector

Physical Location: City Hall, 2nd Floor
Telephone: 0710537486
Email address:

Water, Energy, Forestry, Environment & Natural Resources

  1. Water & Sewage
  2. Street Lighting
  3. Parks & Open Spaces
  4. Solid Waste Management

Click to download projects for financial year  2013/2014 and 2014/2015 for the sector

Physical Location: City Hall, 2nd Floor
Telephone:Chief Officer Environment-020-2226372
              Director Environment-020-2073846
Email address :oyakeleah@nairobi.go.ke

Governor’s Office

  1. County Security
  2. Compliance
  3. Disaster & Rescue Management
  4. Fire Services
  5. Ambulance Services (Location: Fire station and Pumwani Hospital)

Physical Location: City Hall Annex, 7th Floor
Telephone: 020- 2221349
Email address: francismunyambu1959@nairobi.go.ke

 

Health Services

  1.  Preventive, Curative and Protective, Reproductive health services through a network of over 80 health centers and three hospitals spread across the city.
  2.  Paternity Care
  3. Public Health Inspectorate
  4. Epidemiology and Disease Control
  5. Building Occupation Certificate
  6. School Health
  7. Mortuary and Funerals:
Services Fees: Charges on bodies
Adult 18 years and above

Bodies brought from Nairobi Shs 2800
Bodies brought from outside Nairobi  Shs 300
Infants 1day to 11 months
Bodies brought from Nairobi Shs 2000
Bodies brought from outside Nairobi Shs 2100
Record Search Shs 1000
Amendment fee Shs 100
Certified record Shs 1000
Daily Charges
Private cases from within Nairobi
Adult Shs 500 per day
Children Shs 500 per day
Infants Shs 500 per day
After 10 days Shs 700 per day
Private postmortem exhumation fee
Adult Shs 5000
Children Shs 2000
Infant Shs 2000
Police cases from within Nairobi
Adult Shs 300 per day
Children Shs 300 per day
Infant Shs 3oo per day
After 10days Shs 400 per day
Police cases from outside Naiorobi
Adult Shs 350 per day
Children Shs 350 per day
Infant Shs 350 per day
After 10days Shs 450 per day
Special wing services
Daily storage Shs 700 throughout
Viewing charges Shs 500
Use of chapel Shs 1500
Lowering device Shs 4000
Langata Cemetery Services Charges
Temporary graves from within and outside Nairobi
Adult Shs 7000
Child Shs 7000
Infant Shs 2000
Permanent graves within Nairobi
Adult Shs 25,000
Children Shs 15,000
Infant Shs 12,000
Permanent Graves outside Nairobi
Adult Shs 31,000
Children Shs 19,000
Infant Shs 16,000
Permanent Graves for Non citizens
Adult Shs 37,000
Children Shs 22,500
Infant Shs 17,500
Embalming Fee
Adult Shs 2,500
Children Shs 2000
Infant Shs 2000
Exhumation Fee
Adult Shs 50,000
Children Shs 30,000
Infant Shs 25,000
Grave Reopening
Adult Shs 40,000
Children Shs 20,000
Infant Shs 15,000
Cremation
Adult Shs 16,800
Children Shs 14,800
Infant Shs 12,800
Burial Certificate for Permanent Graves
Citizens dying within Nairobi Ksh 500
Citizens dying within outside Nairobi Shs 1000
Non citizens Shs 2,500
Grave Maintaining Shs 3,500
Grave search fee Shs 1000

  1. Nursing
  2. Ambulance
  3. Nutrition
  4. Inoculation Center, City Hall, Ground Floor
open from 8.30 am to 4.30 pm
Lunch break 1pm to 2pm
Requested vaccines are usually for protection and for those who wish to travel. It is advisable  that you take the yellow fever vaccine as it a mandatory requirement for those who are traveling to other countries.

Yellow Fever  per dose  Shs 1500
Tetanus             per dose  Shs  300
Diphtheria Tetanus and polio  per dose Shs. 1500

Typhoid  per dose        Shs  1000
Meningitis    per dose   Shs   1000
MMR              per dose    Shs   1200
Rabies          per dose  Shs   1500
Oralpolio    per dose  Shs  300
Influenza    per dose   Shs 1500
Cholera     per dose   Shs  1500
Hepatitis B  per dose  Shs  1000
Certificates
International Certificate booklet (per booklet) Shs 1000 (mandatory for yellow fever vaccine)
Duplicate Certificate (per certificate) Shs 1000
Exemption letter (per letter) Shs 1000
Requirements: National ID /passport

 

 

  1. Training

Click to download the Health sector projects for 2013/2014 and 2014/2015 financial year

Physical Location: City Hall Annex, 3rd Floor,Room 305
Telephone: Chief Officer-Health Services  020-2025980
Email address: :  sochola@nairobi.go.ke